Volume 8, Number 3

Sentiment Analysis on Product Features Based on Lexicon Approach Using Natural Language Processing

  Authors

Ameya Yerpude, Akshay Phirke, Ayush Agrawal and Atharva Deshmukh, RCOEM, India

  Abstract

Sentiment analysis has played an important role in identifying what other people think and what their behavior is. Text can be used to analyze the sentiment and classified as positive, negative or neutral. Applying the sentiment analysis on the product reviews on e-market helps not only the customer but also the industry people for taking decision. The method which provides sentiment analysis about the individual product’s features is discussed here. This paper presents the use of Natural Language Processing and SentiWordNet in this interesting application in Python: 1. Sentiment Analysis on Product review [Domain: Electronic]2. sentiment analysis regarding the product’s feature present in the product review [Sub Domain: Mobile Phones]. It usesa lexicon based approach in which text is tokenized for calculating the sentiment analysis of the product reviews on a e-market. The first part of paper includessentiment analyzer whichclassifiesthe sentiment present in product reviews into positive, negative or neutral depending on the polarity. The second part of the paper is an extension to the first part in which the customer review’s containing product’s features will be segregated and then these separated reviews are classified into positive, negative and neutral using sentiment analysis. Here, mobile phones are used as the product with features as screen, processors, etc. This gives a business solution for users and industries for effective product decisions

  Keywords

Sentiment Analysis, Natural Language Processing, SentiWordNet, lexicon based approach