Volume 15, Number 1

Understanding Technology-Integrated Work Through the HRD-Care Model: Evidence from a Multigenerational Caregiver Qualitative Study

  Authors

Brandy Dial, University of Texas at Tyler, USA

  Abstract

Digital technologies are now central to how learning facilitators coordinate work, sustain participation, and demonstrate reliability in technology-integrated environments. For those with multigenerational caregiving responsibilities, technology simultaneously enables continuity and intensifies coordination demands. Guided by the HRD-CARE model—which conceptualizes caregiving through care-role complexity, temporal–emotional load, and the employment interface—this qualitative study examines how learning facilitators use digital tools to sustain full-time employment while navigating competing caregiving obligations. Findings show that technology functions as continuity infrastructure, supports boundary work through digital coordination, and contributes to developmental trade-offs when time and energy are constrained. Although technology expands feasible participation, it does not eliminate role collision and may increase the visibility of caregiving-driven variability at key developmental gateways. The study advances HRD scholarship by demonstrating how caregiving conditions shape participation, development, and access to opportunities in technology-integrated work

  Keywords

Learning facilitator, technology integration, sandwich generation, care giving, human resource development.