Volume 13, Number 3

Human Factors Considerations in Satellite Operations Human-Computer Interaction Technologies: A Review of Current Applications and Theory


David G. I. Heinrich, Ian McAndrew and Jeremy Pretty, Capitol Technology University, USA


Satellite operations are a subset of remote operations that draw similarities with remotely piloted aircraft (RPA) and uncrewed aerial vehicle (UAV) operations. Increased research into boredom, complacency, habituation, and vigilance as they relate to satellite operations is required due to a lack of prevalence in the literature. Circadian rhythms, crew resource management, and shift work dynamics may exacerbate complacency-driven automation bias and social loafing errors in satellite operations. This overview of theory and applications aims to specifically focus on satellite operations literature within human factors research to identify areas requiring an expansion of knowledge. The human-in-the-loop commonality enables human factors lessons to be passed to satellite operations from unrelated sectors to mitigate catastrophic human error potentially. As such, this literature review details the need for increased research in satellite operations human factors.


Complacency, Human-in-the-Loop, Remotely Piloted Aircraft, Satellite Operations, Shift Work.