Volume 16, Number 3/4

Adoption of Library Information Systems using the Technology Acceptance Model: a South African Study

  Authors

Chiedza M Tevera¹ and Ephias Ruhode², ¹Cape Peninsula University of Technology, South Africa, ²University of the West of Scotland, United Kingdom

  Abstract

The rapid advancement of digital technologies has precipitated a pressing need for libraries in South Africa to transition from traditional operations to digital frameworks. However, numerous institutions encounter significant challenges in the adoption and effective utilization of Library Information Systems (LIS). This study aims to elucidate the factors influencing the adoption of LIS within South African academic libraries, employing the Technology Acceptance Model (TAM) as a foundational theoretical framework.Through an empirical investigation involving a sample of 170 students from the University of the Western Cape and Cape Peninsula University, this research employs a quantitative methodology, utilizing a structured questionnaire to collect data. Key findings indicate that critical determinants influencing the adoption of online library systems in the South African higher education sector encompass both task and individual characteristics. Notable factors include perceived usefulness, perceived ease of use, users' attitudes towards the technology, overall user satisfaction, and the capacity for adoption. The implications of this study are profound, underscoring the necessity of addressing both technological and organizational factors to promote the successful integration of LIS in academic libraries. By fostering an environment that supports the perceived utility and accessibility of these systems, academic institutions can enhance their services and better meet the evolving needs of their users. This research contributes to the discourse surrounding digital transformation in libraries and provides actionable insights for practitioners aiming to facilitate effective LIS adoption in the academic context.

  Keywords

higher education, adoption, library information systems, information system habits, information system usefulness Information quality, IS usefulness