Academy & Industry Research Collaboration Center (AIRCC)

Volume 12, Number 12, July 2022

EmailTracker: An Intelligent Analytical System to Assist Email Event Tracking
using Artificial Intelligence and Big Data


Joyce Zheng1 and Yu Sun2, 1USA, 2California State Polytechnic University, USA


Recent studies have shown an increasing demand for software that assists in social media applications, such as Gmail [1] [2]. This paper develops a software that utilizes a pixel image in order to assist Gmail users with the status of their email [3]. This intelligent analytical system can be used to tell whether an email has been opened or not. After conducting a qualitative evaluation of this approach, the results provided evidence of the system’s usability and the reliability of the system to give accurate results and data.


Chrome Extension, AI, Machine Learning.