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Review of Digitalization using Artificial Intelligence Maturity Models: The Case of American Automotive SMES

Authors

Dharmender Salian, University of the Cumberlands, USA

Abstract

The purpose of this study is to review studies related to Artificial Intelligence (AI) maturity models (MM) in automotive manufacturing in a systematic manner. SMEs in the automotive industry must embrace digitalization to remain competitive. SME's employ a large segment of the USA's workforce. SMEs had not been aggressive in digitalization due to scarce funds, but the benefits of operational efficiency, quality improvement, cost reduction, and innovative culture have made it attractive to consumers. A growing number of operations are being digitalized using Artificial Intelligence techniques. In this paper, AI applications in SMEs are examined through the lens of an AI maturity model.

Keywords

Industry 5.0, Maturity Model, Artificial Intelligence, Maturity level & digitalization